
How does it work?
Ordered / Paid / Delivered in 3 clicks


Discover the products in salons and institutes then:
①
Scan the QR CODE
in the living room with your smartphone
②
Select your item
③
Pay for your item
with your credit card or favorite application (Apple Pay, Google Pay, Samsung, Paypal, etc.)
④
You are delivered
at home, in a salon, or at a parcel relay point.


FAQ
How to scan the QR Code?
How to scan the QR Code?
To scan the QR Code, you simply use your smartphone's camera.
How to pay?
How to pay?
You pay directly on the secure platform with your payment application installed on your smartphone (Apple Pay, Google Pay, Samsung, Paypal, etc.) or with your credit card.
What are the delivery times?
What are the delivery times?
Average delivery times are between 48 and 72 working hours for home or salon deliveries, and 4 to 5 working days for parcel relays.
Why can I only order one brand at a time?
Why can I only order one brand at a time?
The E-POP Care model relies on direct logistics between the brand and the end customer. Each order is transmitted in real time to the relevant supplier, who handles preparation and shipping.
To guarantee:
- Fast shipping, without interruption of flow,
- Simple, clear and competitive shipping costs,
- Smooth management of commissions and payments to brands,
- A frictionless customer experience,
However, customers can place multiple consecutive orders if they wish to purchase products from different brands. This separation allows each shipment to be tracked, valued, and managed individually.
How can I return an item ordered through E-POP Care?
How can I return an item ordered through E-POP Care?
You have 14 days to return your order to the manufacturer. Upon request, we will send you a return slip to include with your package.

Reduced and free delivery costs from €50

Secure payment
with your favorite mobile payment app.

Fast delivery
*2 to 3 working days on average
